Telemedicine Consent

1. Nature of telemedicine

Telemedicine involves the delivery of healthcare services using electronic communications. A telemedicine consultation is not equivalent to an in-person consultation in all circumstances. Your doctor will inform you if your condition requires in-person examination.

2. Regulatory framework

This consent is issued in accordance with the Telemedicine Practice Guidelines (2020) issued jointly by the Board of Governors of the Medical Council of India (now the National Medical Commission) and NITI Aayog, and amended by subsequent NMC circulars.

3. What you are consenting to

• Video consultation: a live video consultation with a licensed doctor on the Kyros platform.
• Data sharing with your doctor: health information you provide (intake responses, lab reports, medical history) will be shared with your assigned doctor before and during the consultation.
• Prescription via telemedicine: if clinically appropriate, your doctor may issue a prescription valid under the Drugs and Cosmetics Act.
• Consultation notes: your doctor will record a clinical note after the consultation. This note is visible to you and stored in your Kyros record.

4. Limitations

• Telemedicine does not allow physical examination. Diagnoses made via telemedicine are based solely on information provided digitally.
• Certain conditions require in-person examination and cannot be managed via telemedicine. Your doctor will refer you to in-person care when indicated.
• Telemedicine is not appropriate for emergency conditions. In an emergency, call 112 or go to the nearest hospital.
• Prescriptions issued via telemedicine are subject to the restrictions in the Telemedicine Practice Guidelines. Certain Schedule H and Schedule X drugs may not be prescribed via telemedicine.

5. Your responsibilities

• Provide accurate and complete health information to your doctor.
• Inform your doctor of all current medications, allergies, and existing conditions.
• Attend your scheduled consultation on time.
• Follow your doctor's instructions and inform them of any adverse reactions to treatment.

6. Recording

Consultations are not recorded by default. Recording requires explicit opt-in consent from both the patient and the doctor before the consultation begins. Recorded consultations are stored encrypted in India and accessible only to the patient and doctor.

7. Withdrawal of consent

You may withdraw consent to telemedicine at any time before a consultation begins. Withdrawal of consent does not affect existing records or your right to access your health data.

8. Consent version tracking

The version and hash of the consent text you accepted are stored with your account record as required by the Digital Personal Data Protection Act (2023).

Version v1.0 · SHA-256 hash is generated and stored at the time of consent capture in the Kyros system.